Privacy Policy
Anchor Point Research Center ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or submit your information through our contact or pre-screening forms. This Policy applies to our website and general communications — it does not replace the informed consent form and HIPAA authorization you will review and sign, together with the study team, before participating in any specific clinical trial. If there is a conflict between this Policy and a study-specific consent/HIPAA authorization, the consent/HIPAA authorization controls for that study.
1. Information We Collect
When you use our website, we may collect the following personal information:
Full name
Email address
Phone number
General health information you choose to share when asking about a study (such as your condition or current medications)
We collect this information only when you voluntarily provide it to us, such as when you:
Contact us about a clinical study
Fill out a contact or pre-screening form
Request more information about our current or upcoming trials
2. How We Use Your Information
We use the information you provide to:
Contact you regarding your inquiry
Determine your potential interest or eligibility for a clinical study
Schedule pre-screening calls and appointments
Provide information about our studies and participation process
Respond to your questions
Improve our communication and services
We do not sell, rent, or trade your personal information to third parties.
3. How We Protect Your Information
We take reasonable administrative and technical measures to help protect the personal information you submit through our website, consistent with applicable regulatory requirements. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We may share your information only when necessary with trusted service providers who help us operate our website, manage communications, or schedule appointments. These providers are only permitted to use your information as needed to perform services on our behalf.
If you enroll in a clinical study, information collected as part of that study is shared with the study sponsor, the Contract Research Organization (CRO), the Institutional Review Board (IRB), and regulatory authorities such as the FDA, as described in the informed consent and HIPAA authorization you sign before participating.
We may also disclose information if required to do so by law or if necessary to protect our rights, safety, or property.
5. HIPAA and Health Information
Before any of your protected health information is used for a specific study, you will be asked to review and sign a study-specific HIPAA authorization describing what information will be used, who it will be disclosed to, and for how long. You may decline to sign, though this may mean you cannot participate in that study.
6. Not Medical Advice or an Offer to Enroll
Information on our website about clinical studies is provided for general informational purposes only and does not guarantee eligibility or enrollment. Eligibility is determined through a formal screening process, and no one is enrolled in a study until they have completed screening, been found eligible, and signed that study's informed consent form.
7. Children's Privacy
Our website is intended for adults interested in learning more about our clinical studies. We do not knowingly collect personal information directly from children through this website. Some studies may include minors as participants; in that case, information is collected under separate, protocol-specific parental/guardian consent procedures, not through this general website Policy.
8. Cookies and Website Data
Our website may use basic cookies or similar technologies to improve website functionality, enhance user experience, and help us understand how visitors interact with our site.
You can choose to disable cookies through your browser settings, although some parts of the website may not function properly.
9. Data Retention
We retain contact and pre-screening information only for as long as necessary to respond to your inquiry and consider you for appropriate studies, unless a longer retention period is required by law. Study-related records are retained in accordance with the applicable protocol, sponsor requirements, and FDA regulations, which typically require retention for several years following study completion.
10. Your Choices
You may contact us at any time to:
Request access to the personal information you submitted
Ask us to update or correct your information
Request that we stop contacting you about study opportunities
Request that we delete your information from our records, when applicable and not otherwise required for regulatory recordkeeping
11. Third-Party Links
Our website may contain links to third-party websites or services, including sponsor or CRO websites. We are not responsible for the privacy practices or content of those third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Anchor Point Research Center
20302 US 59 Hwy Suite B, New Caney, TX 77357
Email: [email protected]
Phone: (281) 742-0520
Available hours: 8:00 AM – 6:00 PM
